Warranty CLaim Form


TO PROPERLY PROCESS YOUR WARRANTY CLAIM FOR ANY MANUFACTURED PARTS BY DYNASTY SPAS ALL FIELDS MUST BE FILLED IN ON FORM • PLEASE ATTACH TWO PICTURES 

PLEASE PROVIDE A PICTURE OF THE DEFECTIVE PART AND A PICTURE OF THE SERIAL NUMBER


HOW TO FILE A PUMP CLAIM

  1. Complete the form below.

2. Attach the physical pump labels paper.

3. Include the claim ID number pictured below which will be generated on the Thank You receipt after your fill out the form below.

For all other defective parts, pictures of the defective part must be uploaded.

Returning the physical part is not required

HOW TO FILE A ELECTRICAL ITEMS CLAIM

(Excludes LED Light Strands and Electrical Cables)

Please take two pictures one of the part itself and the serial number label circled in red and upload picture with the filled out form below to process your claim much quicker and smoother.

(Please see examples below)

FOR OTHER DEFECTIVE ITEMS THAT ARE NOT ELECTRICAL

      Jets, Valves, Plumbing, Diverters, LED light strands, Electrical cables, Jet bodies, Wall fittings, etc.

               Two pictures of the complete part showing the defect is required.


Hello!

Email or Call Juleah Kelly

1-866-361-3699 ext. 128

Warranty Administrator

Email Us
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